When will I receive my seat reservations?

You'll receive your e-ticket reservations within 30 minutes. E-tickets are available for Italy, France, Austria, Switzerland, Germany and the Benelux.

Physical reservations take up to 5 business days to process and send out by registered email. We'll email you when your order is processed!

Please keep in mind that Saturday and Sunday don’t count as business days, and that national holidays in Europe can cause delays. If the status of your order is Submitted or Waiting for Shipping, this means our team is hard at work to process your order.

Which trains require seat reservations?

What is the status of my reservations order?