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Steps to follow if your pass is lost or stolen

Have you added Pass Protection to your Interrail Pass order? Pass Protection is only available with purchases made online from this website.

Follow these steps if your Interrail Pass has been lost or stolen:

 

During your trip

  1. Obtain a police report within 24 hours of loss. This report must include the same name as printed on the Interrail Pass and must clearly state that the Pass has
    been lost or stolen.

  2. Continue your trip with replacement rail tickets or a rail Pass to a maximum value as specified in the terms and conditions of the Pass Protection.

  3. Make sure you save all your travel tickets.

 

After your return

  1. Fill in the online Pass Protection claim form.

  2. Follow the instructions on the claim form.

  3. Submit your claim within 31 days of returning from your holiday.


These steps are also described in the brochure that you get with your Interrail Pass.

Interrail Passes are non-replaceable. If your pass gets stolen or lost, you will need to buy costly replacement tickets to continue your trip. The Pass Protection will cover these extra costs up to the remaining value of your Interrail Pass starting from the day it was lost or stolen.